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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine Corsair

September 12, 2024

5  out of  5
rating by Christine Corsair
"Always helpful and quick to respond!!"
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Karen Wilson

September 12, 2024

5  out of  5
rating by Karen Wilson
"I recently switched the State Farm this year and have been very pleased with their product and more importantly, with their customer service. Courtney has been great!"
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Anthony Campbell

September 6, 2024

5  out of  5
rating by Anthony Campbell
"I like the professionalism of Brandon Farrow and his staff. They are always accessible to helping me with my Auto Insurance needs. Brandon and staff provide an in depth details of my Auto Policy. I appreciate them Immensely."
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Antonia Lupari-Keenan

September 5, 2024

5  out of  5
rating by Antonia Lupari-Keenan
"I was impressed on the personal and professional experience I received from Courtney. She worked to get me an affordable rate. It is nice to know there are still individuals with I integrity. 😘"
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Jamee Renner

September 5, 2024

5  out of  5
rating by Jamee Renner
"This group is amazing! Over the last year we have had such a great experience with Brandon and Courtney, that we have switched all of our insurance over to Brandon‘s group!"
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Stephanie Brock

September 5, 2024

5  out of  5
rating by Stephanie Brock
"Best Service"
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LEANGELA ROGERS

August 30, 2024

5  out of  5
rating by LEANGELA ROGERS
"Swapped my insurance today. Saved lots of money and Brandon’s team made it very easy!"
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Cheri DeLay

August 30, 2024

5  out of  5
rating by Cheri DeLay
"State Farm is a wonderful company but this group is tops in customer service and care! I want to adopt Courtney for how well she treated me...at 64 no one seems to care anymore. This insurance company does and is top notch. If anyone knew me they would know I don't normally give compliments...but I give them a 5 Star rating..."
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shannon brown

August 29, 2024

5  out of  5
rating by shannon brown
"I've really enjoyed being a customer of State Farm. They have always treated me well and with respect. The team is very knowledgeable and always helpful!"
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Mitchell Clark

August 28, 2024

5  out of  5
rating by Mitchell Clark
"Mrs. Courtney was very helpful and patient. Was able to save some money while getting a better policy. Thank you, yall rock!"
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Beau Brownstead

July 24, 2024

5  out of  5
rating by Beau Brownstead
"Brandon Farrow and his team are awesome! Best customer service in Chattanooga. Especially Courtney and Betsy!"
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Camille Stoner

October 2, 2023

5  out of  5
rating by Camille Stoner
"Brandon Farrow and his team have wonderful customer service. They always answer their phones, and if they do not they call you back immediately. Courtney especially has been a huge help whenever I was in the process of transferring my insurance over from Alabama."
We responded:
"Thank you Camille we appreciate you! Courtney is an awesome part of our team! We always strive to make state farm insurance easy! "
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Marvin Snakenberg

May 26, 2023

5  out of  5
rating by Marvin Snakenberg
"Everyone I have spoken to is friendly and helpful. I would recommend Brandon Farrow and team to everyone!"
We responded:
"Marvin, thank you for your five stars. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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roslyn mccullough

March 23, 2023

5  out of  5
rating by roslyn mccullough
"Jade have been a Blessed person with help with me so I Would like to give her a five star ⭐⭐⭐⭐⭐👍"
We responded:
"Thank you for the shoutout for Jade! She is a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Solanine Eustoma

March 20, 2023

5  out of  5
rating by Solanine Eustoma
"Brandon and Courtney were very sweet and helpful in setting me up with a new policy and saved me lots of money! Highly recommend!"
We responded:
"Thank you for the shoutout for Brandon and Courtney! They are a vital part of the team and we appreciate how much she cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Jenn Bontekoe

March 16, 2023

5  out of  5
rating by Jenn Bontekoe
"Very helpful and fast service"
We responded:
"Jenn, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Tracy Welch

March 10, 2023

5  out of  5
rating by Tracy Welch
"What a superb group of people that work here! I just got a phone call, to wish me a happy birthday! What an amazing company to think of me on my special day!"
We responded:
"Tracy, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Brandon DelValle

February 2, 2023

5  out of  5
rating by Brandon DelValle
"Brandon Farrow’s office is awesome! The customer service is top-tier and everyone there is super nice! I have never had a problem with anything not getting taken care of in a timely manner, so that’s a big plus. I definitely recommend checking them out!"
We responded:
"Brandon, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Jade Scott

February 2, 2023

5  out of  5
rating by Jade Scott
"The customer service at Brandon Farrow State Farm is top notch! They do everything they can while having a smile on their face!"
We responded:
"Jade, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Becky Torres

December 21, 2022

5  out of  5
rating by Becky Torres
"I highly recommend this insurance agent to everyone. I have insured my home, autos and sports vehicles with them for years. They are simply the best agents to work with, they are super responsive, honest, caring, professional and communication is top notch. Thank you Brandon Farrow State Farm Insurance For always being there for me and my family."
We responded:
"Becky, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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William Adamczyk

August 16, 2022

5  out of  5
rating by William Adamczyk
"Brandon and Courtney are amazing! They treat me like family since day 1! If you are looking for amazing insurance providers, this is your new home. I traded in my car recently, called up late afternoon and they got me covered in my new vehicle that day! Hit them up you don't want to miss!"
We responded:
"Thank you for the shoutout for Brandon and Courtney! They are a vital part of the team and we appreciate how much they cares about all our customers. Thank you for giving us the opportunity to help you with your insurance needs. And… thank you for being the BEST part of State Farm!"
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Don Don

April 29, 2022

5  out of  5
rating by Don Don
"Great Agents and very timely about quotes and getting back with me PLUS they saved me money as well. I HIGHLY recommend them for your auto insurance needs."
We responded:
"Don Don, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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Colby Cox

September 15, 2021

5  out of  5
rating by Colby Cox
"Great experience as always. Best fuel prices most of them time."
We responded:
"Colby, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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steve sewell

August 1, 2021

5  out of  5
rating by steve sewell
"Good group of agents."
We responded:
"Steve, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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George Ebel

February 16, 2021

5  out of  5
rating by George Ebel
"Brandon and his staff are amazing. Their responsiveness and punctuality is unmatched. I’ll never do business with another agent. Not to mention, their rates can’t be beat. They make insurance easy."
We responded:
"George, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."